|
|
Ordering
|
1) Find and select the item, click 'Add to cart' button to pick it.
|
2) Login to view your shopping cart.
*You
must already be a member
|
3) Check the order details in the cart and proceed to checkout.
|
|
4) Give the delivery information and how you would like to pay.
|
|
5) Fill in your payment information and click the 'Submit' button to complete the transaction.
|
|
|
*
Items with the following sign can't be ordered with others. Please make the
order for it individually.
|
|
|
Back to top
|
|
Payment
|
We accept Visa, MasterCard, JCB as payment for orders.
If
you are paying for your order
using a credit card you will
be asked to enter your card
details as part of the ordering
process (for on-line use).
Or you may print, sign and
fax the card details to us
at +886-2-87971919, attn:
Mytrans Online Store.
We'll ship your order within one working day once your payment is confirmed successfully.
Your details will be kept safe and secure and will be covered by our security guarantee.
|
|
Order confirming
|
|
We'll
send you an e-mail informing
your order. If you don't receive
this mail from us in 24 hours,
please contact with us or
check the status of order
at Member Center.
|
|
|
Back
to top
|
|
Dispatch
& Delivery
|
1) Delivery time is dependent on the destination address. The following table is for your reference:
|
| Estimated delivery time |
| Destination |
Delivery Method |
Estimated Delivery Time |
| North America |
Airmail |
7-10 days |
|
Priority Express |
3-5 days |
| Asia |
Airmail |
4-6 days |
|
Priority Express |
2-4 days |
| Rest of World |
Airmail |
10-14 days |
|
Priority Express |
5-7 days |
|
|
2) If you place an order that contains more than one item, the availability may be very different.
|
|
3) If you order an item that is downloadable from Internet, we will send the registration number or URL to you via email and no physical item will be sent.
|
|
Back
to top
|
|
|
Exchange
|
We are able to exchange items that are damaged in transit, defective or incorrect. You can return the item(s) to us within 7 days of the date you receive the item for exchange. Please contact with our customer service center.
|
|
Back
to top
|
|
Returns
|
We
don't accept returns for software, videotapes, CD, VCD, DVD, magazines, or
downloadable products/information. You will need to return the items in its
original condition with the invoice within 7 days of the date you receive.
Except for damaged (in transit), fault, and incorrect item(s), you will be
required to bear the operational fee for returns.
|
|
|
Back
to top
|
|
|
|
For
any further question, please contact our Service
Center.
|