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* Ordering |
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Does the selling price on site include VAT and postage? |
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Yes. But free delivery applies only to deliveries to addresses within Taiwan island unless it is stated clearly. |
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What is "Single Order Only" ? How to purchase? |
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Some items can’t be ordered with others due to its volume or properties.
You will need to make it a separate order. |
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How does the member of Mytrans place an order? |
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Sign in with your member ID and password on the online shop. Pick the item you want to buy, checkout and choose the way you prefer for your payment. |
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How do I place and order if I am not a member? |
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You are required to register as a member of Mytrans first. |
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How do I get and redeem cash-back? |
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You’ll get cash-back for each purchase. Cash-back only takes effect after the payment is received, and can only be used for next order. |
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How to check my ordering? |
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Sign in your Mytrans account first, and you can retrieve all your ordering records at Member Center page. |
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How long will it take to get the items after I place an order? |
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As
to the order for online
service or downloadable
item(s), we will email
you the registration number
or URL in 1 business day
as your payment is confirmed.
For other goods, please
read more at Dispatch
& Delivery.
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How do I change my order? |
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Currently you are not able to make online change for the order. If you wish to do so, please contact our service center. We will do it for you. |
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